![]() Please remember to mark the replies as answers if they help. If you have troubles in analyzing the log, please upload the log to OneDrive and paste the link Please forgive me if this is not the right place to report a problem. To troubleshoot the issue deeply, please check the CBS.log(C:\Windows\Logs\CBS\CBS.log) and Windowsupdate.log(search it directly)for detailed information. HI, I am a new member and this is my first post. System Manufacturer/Model Number Asus K52F or Lenovo B51-80. Then close Explorer, and open an Elevated Command Prompt, and run the commands again. ![]() ![]() Disable firewall and antivirus temporarily. Please open Windows Explorer and navigate to the C:WindowsSystem32config folder and open it - accept the offer to allow access. Perform a Clean Boot following the document and manually update again.Ĥ. Run the command “sfc /scannow” with administrator right to check the health of system files.ģ. Run built-in windows troubleshooting tool:Ĭontrol Panel\All Control Panel Items\Troubleshooting\ System and Security\Fix problems with Windows Update\Advanced\Run as administratorĢ. To fix the Windows Update issue, we could try the following steps:ġ. Check update history for any failed update. Try to check error codes recorded in the Event Viewer(Windows Logs\Applications, System). Please try to reboot your device to check if you could login Windows.
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